One Call Changed Everything: A Woman’s Story from Gaza
For 78-year-old Hind, life in Gaza has been a series of silent struggles. Confined to a wheelchair and living alone in a partially destroyed home, her world was turned upside by the ongoing Israeli genocide of Palestinians in Gaza.
When Amal, UPA’s Regional MEAL Manager, called to follow up on a recent clothing voucher distribution, she expected a routine conversation. What she didn’t expect was to uncover a story that revealed not only a dire need for necessities but also a profound yearning for human connection.
On the other end of the line, Hind’s voice was soft but unwavering. Friends had helped her redeem the clothing voucher, as she couldn’t go out herself. But there was so much more to her situation.
“I don’t have anyone—no children to help me. I can’t walk or get anything on my own. I need adult diapers, medications, and food,” Hind shared. Then, in a quieter tone, she added, “Thank you for calling me. I’m just so happy to have someone to talk to. I’ve lost everything. I wish someone could visit me, even if just to say hello.”
Amal listened closely, moved by Hind’s vulnerability. It was clear that her needs went beyond food and medication—she was suffering from profound isolation. Amal knew that immediate action was needed.
A Lifeline of Support
Without delay, Amal escalated Hind’s case to UPA’s Senior Director of Field Operations, and soon after, UPA’s mobile medical team in Gaza City was dispatched to her home. Although the team typically serves nearby communities, Hind’s disability had left her hidden from their reach—until now.
When the team arrived at her door, they brought adult diapers and a hygiene kit. UPA’s psychosocial workers spent time speaking with Hind, offering her emotional support and the promise of regular weekly visits to ease her isolation. The team is also working to secure the medications Hind desperately needs, alongside plans to deliver a food parcel.
Beyond Essentials: The Power of Human Connection
What started as a routine check-in became a lifeline for Hind. The impact of that single phone call runs deep—not only has Hind been connected to essential resources, but she has also found solace in knowing that she is no longer alone. The promise of regular visits from UPA’s team provides not just practical support, but the human connection she had longed for.
Hind’s story reminds us that, sometimes, the smallest gestures—a call, a visit, a listening ear—can make the most profound difference. UPA remains committed to providing both the tangible essentials and the emotional support needed to uplift the most vulnerable members of the Palestinian community.
Honoring Our Elders: UPA’s Commitment to International Day of Older Persons
On this International Day of Older Persons, United Palestinian Appeal (UPA) honors the elders that we serve in Gaza, the West Bank, Lebanon, and Jordan.
Their experiences and wisdom are a rich source of knowledge that connects us to the deep-rooted heritage of Palestinian culture, and we are dedicated to addressing their needs through comprehensive programs and projects that provide healthcare, essential medications, psychosocial support, food assistance, and opportunities to preserve their cultural heritage.
A Special Spotlight: Jerash Refugee Camp, Jordan
One shining example of this commitment is UPA’s Community Center in the Jerash Refugee Camp in Jordan. The center provides a welcoming space where older adults can participate in meaningful, enriching activities.
To celebrate this year’s International Day of Older Persons, UPA is hosting a series of festivities at the center over the coming days. The celebrations will feature a collaborative play performed by children and elders, emphasizing the importance of kindness and respect toward older generations.
In addition, elders will take part in a mural project, visually expressing their emotions and life experiences through art. Traditional Palestinian wedding songs will be sung, and participants will prepare sweets, keeping the vibrant Palestinian traditions alive. An exhibition of handmade crafts by older women will showcase traditional pieces, highlighting their creativity and cultural artistry.
Programs that Foster Health and Connection
These festivities build upon UPA’s ongoing initiatives at the Community Center, which include sessions on healthy cooking, health awareness, and gardening. These activities not only promote physical and mental well-being but also create a sense of belonging and community among participants.
Beyond the center’s activities, UPA’s mobile medical teams provide critical home-nursing care, bringing essential medical support—ranging from diagnosis to ongoing treatment—directly to the homes of vulnerable elders.
This service ensures that even those who cannot leave their homes receive the care they need, upholding their dignity and well-being.
Our Continued Dedication
As we honor our elders on this special day, UPA remains committed to expanding these efforts and ensuring that the elders in our communities continue to receive the respect, care, and support they deserve. Your ongoing support allows us to provide these vital services and celebrates the elders whose wisdom continues to shape our future.
The Situation of Palestinian Refugees in Lebanon
Since the Nakba in which Israel expelled over 750,000 Palestinians, Palestinians Refugees in Lebanon have faced a challenging existence marked by statelessness, marginalization, and economic hardship.
Today, around 450,000 Palestinian refugees are registered with the United Nations Relief and Works Agency (UNRWA) in Lebanon, but the true number living in the country is estimated to be lower. These refugees reside in 12 official camps and numerous informal camps where conditions are often dire.
United Palestinian Appeal (UPA) has been actively involved in supporting Palestinian Refugee camps, including communities in the camps of Nahr Bared, Burj Barajneh, Ein El Helweh, El Buss, and Rashidieh through various initiatives aimed at alleviating their struggles and enhancing their quality of life.
The Sabra and Shatila Massacre
The Sabra and Shatila massacre, which occurred in September 1982, was a brutal event that further compounded the suffering of Palestinian refugees.
Thousands of Palestinian civilians were killed in the Sabra and Shatila Refugee camps in Beirut by the right-wing Lebanese militia (Phalange), with the instigation and backing of the Israeli military.
The murders took place between September 16th and 18th and resulted in an estimated death toll of nearly 3,500 civilians.
Legal Exclusion and Statelessness
Palestinian refugees in Lebanon are not granted citizenship, leaving them stateless and without the basic rights that citizenship affords. Unlike in some other Arab countries, where a portion of Palestinians have been given greater rights, Lebanon has resisted this process.
This legal exclusion severely limits Palestinians’ access to the labor market, healthcare, and social services. They are barred from practicing in multiple professions, including law, medicine, and engineering, forcing many into low-wage jobs in the informal sector.
Living Conditions in Refugee Camps
Most Palestinian refugees in Lebanon live in overcrowded camps, the largest of which is Ain al-Hilweh, home to over 50,000 people. Set up as temporary shelters, they have become permanent due to Israel’s refusal to allow refugees to return home.
Conditions in the camps are poor, with inadequate infrastructure, sanitation, and access to clean water. Overcrowding exacerbates these problems, leading to frequent power outages, water shortages, and health issues.
Education and healthcare services in the camps are largely provided by UNRWA, but chronic underfunding has strained the agency’s ability to meet the population’s needs. Schools are overcrowded, and healthcare services are often limited to basic care, leaving many serious medical issues unaddressed.
The Role of UPA
United Palestinian Appeal (UPA) has been supporting Palestinians in Lebanon across several refugee camps through various community-focused initiatives.
In the Palestinian Refugee camps of Nahr Al Bared and Burj Al Barajneh, UPA provided hundreds of hot meals to the elderly and engage elders in recreational activities like dabkeh and singing to enforce their sense of community and purpose.
UPA has rehabilitated green spaces in these camps, enabling elderly refugees to grow crops like vegetables and berries, improving nutrition and well-being. Additionally, the organization facilitates intergenerational activities that allow older refugees to pass down Palestinian traditions, such as dabkeh and traditional recipes, to younger generations, helping preserve their cultural heritage and enforce their sense of belonging enhancing their engagement in the community.
Our team also provides critical care to over 300 patients, offering services from psychiatrists, psychologists, and occupational therapists. Despite challenges from regional instability, UPA’s mental health project continue to operate, and we provide online sessions when people cannot reach the center, providing treatment to refugees in need, and patients in the south of Lebanon.
A Future in Limbo
For more than seven decades, Palestinian refugees in Lebanon have lived in a state of limbo, with no resolution to their plight in sight. The situation of Palestinian refugees in Lebanon highlights the enduring consequences of the Israeli occupation of Palestine, with generations of refugees living in conditions of poverty, exclusion, and insecurity.
UPA remains committed to improving the lives of these refugees through dedicated support and community engagement, working tirelessly to bring hope and relief to those in need.
Masafer Yatta: The Palestinian Villages Facing Ethnic Cleansing
Image source: Al Jazeera
Masafer Yatta, a collection of Palestinian villages in the South Hebron Hills, is a region marked by its rugged beauty and the resilience of its people. This area faces ongoing challenges due to threats of displacement and ethnic cleansing by the Israeli army.
The Reality in Masafer Yatta
In the 1980s, the Israeli occupation designated Masafer Yatta as ‘Firing Zone 918’, a closed military zone. Since then, locals have faced the constant threat of forced eviction, demolition, and forcible transfer. As a result, the villages of Khirbet Sarura and Kharoubeh have been abandoned since 2000, when violent settlers drove the families out.
Palestinians in Masafer Yatta depend on farming and shepherding for their livelihoods, but attacks from Israeli settlers, under the protection of the army, make life increasingly difficult. They are prevented from building infrastructure and lack access to essential services like water, electricity, and paved roads.
Since October 7, the Israeli human rights organization B’Tselem reports that 13 herding communities in the region have been displaced due to settler violence.
Resilience and Hope
The resilience of Masafer Yatta’s residents is evident in their daily lives and their unwavering commitment to their land and heritage. Through the combined efforts of residents, international allies, and organizations like the United Palestinian Appeal (UPA), there is hope that the heritage and way of life in Masafer Yatta can be preserved for future generations.
UPA works on the ground to provide humanitarian assistance and support sustainable development projects for clean water access.
Gaza Camp in Jordan: A Legacy of Resilience and Hope
Nestled in the hills near Jerash in northern Jordan lies Gaza Camp, a place that carries the weight of history and the hopes of thousands of Palestinian refugees forced there following the Israeli Occupation of Gaza in 1967.
