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About

Washington, DC

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Saleem Zaru

Executive Director

As Executive Director of UPA since 2011, Saleem leads a diverse staff across five areas of operation (Gaza, West Bank, Lebanon, Jordan and Washington, DC). During this period, he has provided strategic leadership in the expansion of UPA’s capacity to meet the growing relief and development needs of the most vulnerable Palestinian communities in the MENA region.
Saleem brings 35 years of executive experience in both the non-profit and private sectors. Prior to joining UPA, Saleem was a practicing architect, city planner and university professor who co-founded the first homebuilding and mortgage financing company in Palestine. He has managed large-scale land acquisition and development projects both in the Middle East and the United States. With extensive, first-hand knowledge of the social and political environment in the Middle East and as a certified non-profit coach, Saleem frequently offers his broad range of expertise and industry knowledge to numerous local advocacy and international development efforts.
Saleem grew up in Ramallah, Palestine. He attended Ramallah Friends School, the American University of Beirut, Earlham College, and Illinois Institute of Technology in Chicago. He currently resides in Maryland while maintaining close ties to his community in Palestine.
Jackie Melillo

Senior Director of Institutional Partnerships

Jackie joined UPA as a grants manager in 2016 and today leads the organization’s institutional fundraising efforts. She has over a decade of leadership, program development, proposal writing, and project management experience in international and domestic settings. Prior to joining UPA, Jackie served as assistant director of economic development at Rutgers, The State University of New Jersey, where she worked to establish a supercomputer center and to further several state-level economic development initiatives. She is a graduate of Loyola University Maryland and holds master’s degrees in public policy and environmental management from Duke University. Jackie enjoys music, traveling, and seizing the day.
Jennifer Ibrahim

Director of Humanitarian Support

Jennifer is an international development professional with more than 10 years experience overseeing health, humanitarian relief, education, and democracy and governance projects in the Middle East region. Ever since spending all four of her high school years in Beirut, Lebanon volunteering with youth in the Sabra and Shatila Palestinian refugee camps, her academic and professional interests have been centered around the Palestinian-Israeli conflict and the dire situation of Palestinian refugees, especially those living in camps in Lebanon. Ms. Ibrahim earned her bachelor’s degree in International Affairs and Middle East Studies from the George Washington University’s Elliott School of International Affairs in Washington, DC and her master’s degree in Peace and Justice Studies from the University of San Diego’s Joan B. Kroc School of Peace Studies.
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Ru Freeman

Director of Communications

Ru Freeman is a Sri Lankan born writer and activist whose creative and political work has appeared internationally in English and in translation. She is the author of the essay collection Bon Courage: Essays on Inheritance, Citizenship & A Creative Life (2023), the short story collection, Sleeping Alone (2022), and the novels A Disobedient Girl (2009), and On Sal Mal Lane (2013), a NYT Editor’s Choice Book. She is editor of the anthology, Extraordinary Rendition: (American) Writers on Palestine (2016), and Indivisible: Global Leaders on Shared Security (2019). She holds an MFA in Poetry, an MA in Labor Studies, researching female migrant labor in the countries of Kuwait, the U.A.E, and the Kingdom of Saudi Arabia, and has worked at the Institute for Policy Studies in Washington, DC, the South Asia office of the American Federation of Labor-Congress of Industrial Organizations (AFL/CIO), and the American Friends Service Committee in their humanitarian and disaster relief programs.
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Maryam Zohny

Regional Director of Programs

Maryam joins UPA as the Regional Director of Programs overseeing projects in Egypt, Jordan, and Lebanon. She brings a wealth of leadership experience, with over a decade of broad technical expertise in education, mental health and psychosocial support, and community engagement and development, especially in youth programming. She has both designed and managed multidisciplinary and complex humanitarian and development programs, particularly in crises and emergencies, all designed to improve the lived experiences of affected populations through purposeful, meaningful, and impactful programming. Maryam is an expert in advancing the delivery of services and strengthening the quality of crises-responses through developing resilient, holistic, and multifaceted approaches that promote empowerment and accountability. She has effectively managed large teams, with a proven track record of capacity-building and supporting organizations to meet their strategic priorities. A central pillar of her work has involved facilitating collaboration across multi-sectoral and multi-functional teams to achieve common goals.
She is passionate about advancing the agenda of young people and designing programs that remedy the impediments children and youth face, while supporting them to reach their greatest potential and simultaneously address the root causes affecting their realities. Maryam is an enthusiastic proponent of social justice and has worked closely with refugee communities across the Middle East, particularly in Lebanon. Maryam earned her Bachelor of Arts from Columbia University’s Columbia College, double majoring in Political Science and Human Rights. She went on to obtain her Master of International Affairs from Columbia University’s School of International Public Affairs (SIPA) with a focus on humanitarian and refugee affairs in the Middle East.
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Ian Smith

Institutional Partnerships Manager

Ian Smith is an operations and research professional with extensive experience in nonprofit administration in the Washington, DC area. Ian holds an M.A. in Conflict Resolution from Georgetown University and a B.A. in Globalization Studies with a concentration in Middle East Studies from Gettysburg College. He is committed to promoting development and justice in Palestine, and enjoys studying piano in his spare time.
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Monica Kundnani

Finance Manager HQ

Monica has a Masters in Cost Accounting from Bombay University, India and a Bachelors in Financial Accounting from Bombay University, India. She also has a Certificate in Accounting from College of San Mateo, CA. She has several years of experience working as an Accountant with small businesses, where she also assisted in many other roles, like HR, admin, and marketing. She enjoys walking, yoga, reading, travelling, various arts and crafts, and cooking for her family and friends.
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Daniah Nuseibeh

Donor Relations Coordinator

Daniah is originally from Jerusalem, Palestine and has an educational background in Interior Design. She has worked on major construction projects in the Middle East and Africa, including the Boulevard Abdali in Amman, Jordan, the Kempinski Hotel, and private villas. She has earned a Positive Psychology certificate from the University of Pennsylvania and has worked closely with children suffering from post-COVID-19 ailments. As a multicultural woman, she has invested her free time in helping and coaching others in need.
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Tabitha Zolnerowich

Outreach Associate

Tabitha is a Palestinian-American who recently graduated magna cum laude from McDaniel College with a B.A. in Sociology. She is dedicated to furthering UPA’s mission by using creative and informative ways to raise awareness regarding the historical and current events in Palestine, connecting with impassioned people and organizations, and serving her community both as an Arab and a citizen of the world. In her free time Tabitha likes to read, spend time with her family and friends, and listen to music.

West Bank

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Ayman Shuaibi

Senior Director of Field Operations

Ayman Shuaibi brings more than 24 years of extended expertise in leading the design and the implementation of different humanitarian and development programs and strategies in West Bank and Gaza, staff management, strategic planning, resource mobilization, programs quality, Nexus programing, partnership management, networking, and coordination. He most recently served as the Programs Manager of CARE, where he was responsible for dozens of project implementations as well as supervising numerous staff members in West Bank and Gaza.
Hanna Rabah, Director of Programs
Hanna Rabah

Director of Program Advancement

Hanna Rabah is an experienced development and project management expert. He has over 10 years of experience in governmental reform, health development, data management, performance monitoring, and donor coordination. He has worked with governmental, private sector, and international development agencies in Palestine. Before joining UPA, he worked extensively with the Palestinian Ministry of Health to establish an e-health system, particularly in designing and monitoring technical implementation. He also has experience in managing data flow systems for public, private sector, and donor projects. Mr. Rabah has a BA degree in computer science from Earlham College – Richmond, Indiana. He is fluent in Arabic and English.
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Bashar Idkaidek

Director of Finance

Is a seasoned finance professional with over 22 years of experience in the field. Bashar Idkaidek currently serves as the Director of Finance at UPA, after an esteemed 18-year career in the same role at the A.M. Qattan Foundation. He holds a bachelor’s degree in Accounting and a Master of Business Administration (MBA), which provide him with a robust understanding of financial management. Bashar has a well-rounded background that includes expertise in accounting, finance, budgeting, human resources, procurement, and management across both local and international development organizations. His blend of academic background and practical experience empowers him to drive impactful financial strategies within not-for-profit entities, significantly enhancing their operational efficiencies and financial controls.
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Amal Daoud

Regional MEAL Manager

Amal comes to UPA with over 25 years of experience and an accomplished background in the emergency and humanitarian sectors, community development, and NGOs dedicated to agriculture, culture, and education in both Palestine and Lebanon. She is a registered pharmacist with a master’s degree in public and community health, and has a breadth of experience in research and data analysis, teaching, donor communication and engagement, strategic program development, project management and implementation, and monitoring and evaluation.
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Rula Saad

Regional Operations Manager

Rula Saad comes to UPA with experience in international development, non-profit partnerships, and the private sector. She worked at Jawwal, the largest telecommunications company in Palestine, for 11 years, in various positions and networked with over 400 national and international partners. Rula also worked with IREX’s Partnership with Youth Program in Palestine for three years to provide support for Palestinian youth through sustainable programming. She has represented Palestine in several national and international events, demonstrating her passion in support of the Palestinian community. Rula holds a bachelor’s degree in English Literature from Birzeit University and a Diploma in Human Resources from Pitman Training.
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Spiro Hanhan

Regional Finance Manager

Spiro holds a BA in Accounting and Business Administration from Birzeit University in Ramallah, Palestine, and earned a CPA certificate from the Guam Board of Accountancy in 2019. After working for 12 years in financial management, Spiro has gained advanced knowledge in overseeing organizational financial operations, managing financial activities, financial analysis and planning, accounting operations and reporting, budgeting, and external auditing. Spiro has extensive experience establishing and improving upon organizations’ financial policies and providing compliance reviews of procurement and financial transactions, contracts, and grants. Before joining UPA as the Finance Manager, Spiro was the Finance Manager for RWDS and a finance officer of DAI Europe.
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NATALIE HANANIA

Communications Coordinator

Natalie is a strategic communications professional with a passion for helping others and working in the nonprofit sector. She holds an M.A. in Strategic Communications with a concentration in Corporate Communication and Reputation Management from American University, and a B.A. in Integrative Studies with a concentration in Leadership and Organizational Development from George Mason University. Natalie is committed to using effective communication to drive positive change and strategic development. In her free time, Natalie enjoys listening to music as well as connecting with family and friends.
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Jack Rabah

Digital Fundraising Manager

Jack Rabah holds a BA in Computer Science from Earlham College in Indiana, U.S. and an MBA from Birzeit University, Palestine. Jack is a seasoned communications and media professional with extensive expertise in media production as well as in most aspects of the communications including creative design, campaign planning, media and print production, copywriting, events management, and research and evaluations. Previous to UPA, Jack filled various positions including the Communications Director at Taawon-Palestine, Business Development Director at the Palestinian communications agency Al Nasher as well as an independent media and communication consultant. He led major campaigns and events including USAID/WBG public awareness and outreach multiyear projects and coordinating several exhibitions. Prior to his work in media and communications, Jack worked in several other professions including systems administration and software development. Jack enjoys photography, reading, cooking, and byzantine chanting.
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Majd Thareefeh, PharmD, MPH

Humanitarian Support Manager (Pharmacist)

Majd is an accomplished clinical pharmacist with a vast experience in community pharmacies and clinical hospital work. She holds a Doctor of Pharmacy degree from Jordan University of Science and Technology, and a master’s degree in public health from The Hebrew University of Jerusalem- Hadassah. Majd has over 8 years of academic experience at the faculty of Pharmacy at Birzeit University as an instructor, and as a clinical preceptor responsible for clinical rotations with West Bank and East Jerusalem hospitals. Her clinical experience includes infectious diseases, neurology, psychiatry and gynecology. She also served as a pharmacy manager and clinical consultant for insurance companies. Majd was born and raised in Jerusalem, and is fluent in Arabic, English, French and Hebrew. She enjoys playing the Piano, reading and traveling.
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Faten Husary

Regional Procurement and Contracts Manager

Faten Husary has extensive experience in project management and planning in the fields of education, culture, society, and development, including women and youth focused projects. She also has a strong background in financial analysis and budgeting, M&E, log frame analysis, and has supported the implementation of several projects in the region.
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Dr. Ivona Amleh

Consultant for Specialist Training in Psychiatry

Dr. Ivona Amleh received her medical degree from the University of Belgrade in former Yugoslavia, and later her psychiatry degree in the University Hospital ‘Rebro’ in Zagreb, Croatia, in1993. Before coming to Palestine in 1995, she gained experience as a young psychiatrist in working with people traumatized by war in Croatia and with Bosnian refugees in the Netherlands. She joined Bethlehem Psychiatric Hospital in 1999, where she continued to work until 2021, holding for years the position of the Acting Medical Director. Over all those years she was a clinical tutor and lecturer in psychiatry to medical students of Al-Quds University, holding in recent years also a leading position in the education of the residents in psychiatry trained at the same place. She has been a member of the Specialized Scientific Committee For Psychiatry (the Examination Board) of the Palestinian Medical Council since 2008, and its elected Vice-President since 2019. Her major interest in psychiatry are the multifaceted sufferings of human beings as well as the pathways for recovery, especially as seen in the fields of trauma, psychosis, personality disorders and gender issues. She believes in transformative potential of human relations, and loves the coast of her Adriatic Sea and the whole Mediterranean area in its every point.
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Razan Sabat

Accountant

Razan brings five years of nonprofit accounting experience to UPA. She is responsible for accounts payable, accounts receivable, payroll, and general accounting support. Prior to UPA, she worked as an Accountant and Administrative Assistant at the National Society for the Visually Handicapped, an organization that aims to improve the quality of life of blind and visually impaired Palestinians and facilitate their integration into the local community. She has wide experience and knowledge in budgeting, reporting, bookkeeping, and ensuring that appropriate accounting policies are applied. Razan holds a Bachelor of Science in Business Administration from Bethlehem University in Bethlehem.
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Tatiana Maayeh

Admin and Finance Assistant

Tatiana Maayeh is the Admin and Finance Assistant for United Palestinian Appeal. She has extensive experience in administration, finance, and customer service, with over 25 years working in governmental and non-governmental organizations. She uses her diverse skills to contribute to the administrative wellbeing of the UPA office in Ramallah. Tatiana holds a bachelor’s degree in Communication Management from the University of Texas at Arlington. She also enjoys enhancing her knowledge by taking online courses to gain and improve her administrative management abilities.
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Areen Awwad

Projects Manager

Areen holds a master’s degree in community and public health from Birzeit University and a bachelor’s degree in biomedical engineering from Jordan University of Science and Technology. She has extensive and diverse experience in the fields of public health, biomedical engineering, project management, MEAL, and data utilization. Her enrolment in several consultancies and full-time positions with local and international organizations and with local and international partners provided her with wide knowledge in various areas including health, emergency response, psychosocial support, education, and research.

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Mahmoud Sursour

Emergency Field Coordinator

Mahmoud Sursour is an experienced humanitarian professional with a strong background in emergency response, field operations, and community mobilization. With over 8 years of experience working with international organizations, Mahmoud has demonstrated expertise in coordinating and managing the distribution of humanitarian aid, overseeing field operations, and leading teams in crisis settings.
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Reyad Shaheen

GIK Program Pharmacist

Reyad Shaheen is a proficient and dedicated pharmacist, holding a Bachelor’s degree in Pharmacy from Al-Azhar University in Gaza.
He has worked as a pharmacist at Caritas Jerusalem and Adel Pharmacy and gained valuable experience in sales with Johnson & Johnson Co. in Gaza.
Reyad possesses extensive expertise in inventory management, medication dispensing, and patient care. His voluntary role as a Responsible Pharmacist at Saint Porphyrios Orthodox Church in Gaza highlights his strong commitment to serving communities in need, especially during times of crisis.
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Baker AlJed

Projects' Assistant

Baker AlJed has a background in nursing and first aid. He earned a nursing diploma from Al Azhar University in Gaza, and then worked at El Nasr Pediatric Hospital as a nurse. He took several first aid training sessions, including a basic first aid course offered by the Palestine Academy for Training and Development, and an advanced first aid course from the Municipality of Gaza, which qualifies trainees to become an ambulance assistant and to teach first aid to other students. He participated in Injaz Palestine’s Project of Life, during which he received business administration training and successfully completed a carpentry project. In 2018, Baker joined the UPA team and now works at UPA’s office in Gaza.
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Mohammed Naji

MHPSS Field Coordinator

Mohammed started his career in 2009 in several areas that were directly related to supporting the most vulnerable children and working to provide specialized services for cases. He worked at Save the Children as a life skills facilitator and then as a case manager at Tamer Foundation for Community Education for 6 years. Throughout his experience, he received a series of trainings, such as psychological first aid and standardized work procedures, which directly serve the case management system.
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Ismail Al-Sheikh

MHPSS Technical Officer

Ismail Al-Sheikh holds a Master’s degree in Mental Health and is a Clinical Psychotherapist. He is a trainer specializing in mental health issues, including gender-based violence, PAES, Cognitive Behavioral Therapy (CPT), the Mental Health Gap Action Programme (MHGAP), Dialectical Behavior Therapy (DBT), and Problem Management Plus (PM+). Ismail is certified in psychological testing by the Physicians for Human Rights Association and has made numerous contributions to both international and local scientific research, including published and unpublished studies.
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Maryam Abu Sharif

MHPSS Field Worker

Mariam holds two BA degrees in social studies and psychology from the Islamic University in Gaza, focusing on counseling and educational guidance. She previously worked at many organizations supporting children’s mental health.
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Eman Badah

MHPSS Field Worker

Eman holds a BA degree in psychology from Al-Azhar University in Gaza and volunteered at Alwedad Society for Community Rehabilitation of two years doing human rights and community service work. Eman has done extensive training in this field and has done various workshops and community activities.
She also worked as a psychologist for two years in Al-Shifa Hospital and Al-Aqsa Martyrs Hospital on integrating mental health in hospitals implemented by MDM France and the Ministry of Health.
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Samah Ziara

MHPSS Field Worker

Samah Ziara holds a Master’s and Bachelor’s degree in Psychological Counseling from Al-Aqsa University, Gaza. She has extensive experience as an educational counselor with the Ministry of Education, where she specializes in providing psychological support to students, conducting individual and group counseling sessions, and developing educational and guidance programs. Her work includes stress relief sessions, supervision of counselors, parent engagement, case management, and field visits to families. She also served as a health counselor with UNRWA, delivering health and self-care seminars for adolescents
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Raghda Hijazi

MHPSS Field Worker

Raghda Hijazi is a graduate in Psychological Counseling and Educational Guidance. She has worked in various institutions, particularly during the recent war. Raghda served as a psychosocial specialist with UNRWA in displacement schools for 6 months. Additionally, she worked with the Ma’an Foundation as a psychological counselor for 5 months in displacement camps in the central region. Her work focused on providing psychological first aid, individual counseling, education and awareness on the remnants of occupation, and recreational activities for children. She supported children, women, men, individuals with disabilities, and the elderly.
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Alaa Thabet

MHPSS Field Worker

Alaa Thabet holds a degree in Psychology from Al-Azhar University and a Higher Diploma in Mental Health from Al-Quds University. Alaa has extensive experience in mental health, having served as a Mental Health Specialist at Al-Shifa Medical Complex. Additionally, Alaa has worked as a Project Assistant Coordinator at the Pyalara Organization and provided psychological consultation services at San Helen Clinic.

Jordan

Ahmad Hudaib
Ahmad Hudaib

Community Center Manager

Ahmad Hudaib has a bachelor’s degree in physiotherapy from the Jordan University of Science and Technology, more than 14 years of experience in humanitarian work, and 8 years of experience as a Physiotherapist with the Center for Victims of Torture and the Community Based Rehabilitation project for persons with disabilities.
Ahmad also has 8 years of experience running health, livelihood, and basic needs projects in ICMC, World Vision, IRC, and IMC. He is looking forward to continuing working in the humanitarian field to support highly vulnerable people, improve their life quality through participating in building programs that match their needs, and advocate for their rights.
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Hanna Tannous

Logistic Coordinator

Hanna Tannous serves as the Logistic Coordinator for UPA in Jordan. He has significant experience is several fields: starting in 1984 Hanna worked for 7 years in his family’s construction business, and worked as a supervisor for two construction companies for an additional 4 years. He has also worked in the restaurant business in Palestine for 10 years, owned a restaurant in Jordan, and worked at Operation Mercy in Jordan for four years. Hanna moved from Palestine to Jordan in 2005, married in 2006, and has one daughter.
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Iman Abu Sagerah

Nurse

Iman holds a B.A. in Chartered Nursing from Jerash University and is a registered nurse with over 4 years of experience. She began her career as a staff nurse at Islamic Hospital, where she assisted physicians and healthcare teams in delivering comprehensive patient care services. She has also provided nursing care in acute and critical care units, conducting tests, recording vital signs, and administering medications. In her spare time, Eman enjoys spending time with his family and friends, hiking, and traveling.
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Mohammad Shaheen

Nurse

Mohammad holds a B.A. in Nursing from Philadelphia University and has over six years of experience in the healthcare sector, including as a staff nurse in the emergency department of al-Saf’a Speciality Hospital in Jerash, and as a clinical instructor at Jerash University. Mohammad also worked with the International Medical Corps in al-Mafraq, during which time he performed patient care during the Covid crisis in al-Za’atari refugee camp. He is skilled in a variety of nursing competencies and is deeply committed to patient care.
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Osama Al Refai

Small Business Development Specialist

Throughout my career, I have actively contributed to various NGOs in Jordan and Saudi Arabia, fostering a deep understanding of community development and the significant impact that NGOs can have on individuals and societies. My expertise lies in delivering tailored training programs aimed at empowering individuals with essential life skills and leadership capabilities
As a qualified trainer in multiple academic fields, I have successfully facilitated workshops, seminars, and training sessions, focusing on topics such as entrepreneurship, critical thinking, conflict resolution, and effective communication.
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Haneen Nazzal

Visual Media Coordinator

Haneen Nazzal is an accomplished professional with a strong background in graphic design, animation, and instructional design, specializing in the humanitarian sector since 2017. She holds a Bachelor’s degree in Computer Graphics and Animation from Princess Sumaya University, where she honed her passion for visual storytelling.
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Katia Tannous

Admin Assistant

Katia comes equipped with three years of valuable experience as an administrative assistant in a contracting office company. Additionally, she devoted nine months to completing courses in Business Administration, Secretarial, and Office Management at YWCA. Katia demonstrates outstanding abilities in typing, multitasking, and organizational management

Lebanon

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Bahija Mayasi

Senior Programs Manager

Bahija Mayasi is a Palestinian health professional currently based in Beirut, Lebanon. She holds a B.Sc. degree in Public Health from the American University of Beirut, with an emphasis on Environmental Health. Prior to joining UPA, she served as Executive Director at Health Care Society (HCS) for 18 years. Bahija has extensive experience in designing and managing health projects, conducting needs assessment, as well as evaluating and monitoring projects. She has experience working with patients with chronic diseases like kidney failure. Bahija attended numerous international workshops and conferences focusing on health management and public health in conflict zones. Before working at HCS, Bahija initiated and managed a project for women empowerment at the Jerash refugee camp in Jordan. She was also engaged in curriculum evaluation at Amman Baccalaureate School. Bahija also brings an extensive experience fundraising for health projects.
Sameh Issa
Sameh Issa

Program Coordinator

Sameh brings over 12 years of experience working with several well-known local and international organizations. His expertise covers various sectors, including adolescent and youth programming, monitoring, evaluation, and learning, institutional training and capacity building, community outreach and engagement, as well as child protection and psychosocial support. Sameh holds a Bachelor’s degree in Business Administration, along with diplomas in Association Management and Training of Trainers. He is also in his second year of a Master’s program in Economics.

Portugal

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Khalid Al Shihabi

Social Media Specialist

Khalid Shihabi is the Social Media Specialist at United Palestinian Appeal. With over five years of experience in digital marketing and an in-depth knowledge of Palestinian culture, he plays a crucial role in expanding the organization’s outreach and impact.
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